All
Needs reply · 7
Waiting on customer
Resolved
Delivery
Subscription
Product question
Complaint
Refund
HW
Hannah Whitfield
hannah.whitfield@gmail.com
Complaint
Order #4821 — capsules arrived damaged
Hi, my magnesium capsules arrived in a crushed box and half the bottle had split open…
£1,284
14 orders
12m ago
Needs reply
MB
Marcus Bell
marcus.bell82@outlook.com
Subscription
Can I pause my subscription for a month?
Hey, heading on holiday soon and won't be around to use the next delivery…
£742
9 orders
38m ago
Needs reply
EV
Elena Vasquez
elena.vasquez@icloud.com
Complaint
VIP
Reaction to the retinol serum
I've been using the serum for 4 nights and I'm noticing some redness around…
£2,110
21 orders
1h ago
Needs reply
TA
Tom Ashcroft
tom.ashcroft@gmail.com
Delivery
Still not received — ordered 12 days ago
Tracking hasn't updated since the 28th, getting a bit worried at this point…
£430
5 orders
2h ago
Needs reply
PR
Priya Raman
priya.raman@gmail.com
Product question
Is the collagen powder vegan?
Loved your other products and thinking of trying the marine collagen…
£96
1 order
3h ago
Needs reply
NP
Nina Patel
nina.patel@yahoo.com
Reorder
Reorder same as last time?
Running low on my usual order, can you just repeat what I had before…
£1,540
17 orders
5h ago
Needs reply
DK
David Kerr
david.kerr@gmail.com
Refund
Refund not showing on my card
It's been 6 business days since you confirmed the refund and I still…
£212
3 orders
Yesterday
Needs reply
JD
Jack Doyle
jack.doyle91@gmail.com
Complaint
Wrong flavour sent
Ordered the vanilla protein but received chocolate instead, happy to…
£318
4 orders
Yesterday
Waiting on customer
AF
Amelia Frost
amelia.frost@gmail.com
Billing
Discount code didn't apply
Tried WELCOME10 at checkout and it says invalid, can you check…
£680
8 orders
2d ago
Resolved
SC
Sarah Coombes
sarah.coombes@hotmail.com
Pre-sales
Do you ship to Ireland?
Hi there, wondering if you deliver to Dublin and what the shipping…
New customer
0 orders
2d ago
Resolved